Customer Service Specialist
Mattoon, IL Mattoon, IL Full-time Full-time Estimated:
$32K - $40.
6K a year Estimated:
$32K - $40.
6K a year 12 days ago 12 days ago 12 days ago Position Details:
Provides customer service over the telephone, via email, and via Chat Manage large amounts of inbound calls in a timely manner Follow communication scripts when handling different topics Identify customers' needs, clarify information, research issue and provide solutions Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Requirements:
Previous experience in a customer support role or call center Strong phone and verbal communication skills along with active listening Basic computer knowledge and experience Ability to multi-task, set priorities and manage time effectively Job Type:
Full-time Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$32K - $40.
6K a year Estimated:
$32K - $40.
6K a year 12 days ago 12 days ago 12 days ago Position Details:
Provides customer service over the telephone, via email, and via Chat Manage large amounts of inbound calls in a timely manner Follow communication scripts when handling different topics Identify customers' needs, clarify information, research issue and provide solutions Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Requirements:
Previous experience in a customer support role or call center Strong phone and verbal communication skills along with active listening Basic computer knowledge and experience Ability to multi-task, set priorities and manage time effectively Job Type:
Full-time Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
